NATIONAL APPRENTICESHIP WEEK 2025: Apprentice Maya building skills for life at Franks Portlock

“Being organised is essential in my role”

Apprenticeships are an impactful way for learners to gain the latest top-level industry skills and knowledge, and for employers to invest, nurture and train the next generation of workers. 

At Franks Portlock we are providing an essential pathway for individuals to gain hands-on experience, earn a wage, and develop skills that are highly valued.  

One of those individuals is school-leaver Maya Moll, an ambitious and driven apprentice administrator, who joined the water hygiene sector of the company in June 2023.  

As we celebrate National Apprenticeship Week 2025, we spotlight Maya’s journey, who is now 80 per cent through her apprenticeship, gaining valuable experience and making an important contribution towards the growing success of the environmental consultancy. 

Before joining Franks Portlock, Maya, from Burton on Trent was finishing her GCSEs while working part-time. It was through her local college that she discovered the opportunity at Franks Portlock. After an interview with her manager, Sean Green, she was offered the role that would cement the direction of her career. 

Maya says: “In my role of an administrator, I’m responsible for a variety of tasks, from managing schedules and maintaining records to ensuring compliance with industry policies and handling correspondence. Every day offers new challenges, but it’s the diversity of the role that keeps things exciting. 

“I oversee the day-to-day operations of the department, ensuring everything runs smoothly. It’s a dynamic environment, and I love the variety it brings.” 

Over the course of her apprenticeship, Maya has developed a range of skills that have not only enhanced her job performance but also prepared her for the future. From organisational skills to effective communication, problem-solving, teamwork, and customer service, the apprenticeship has been a journey of growth. 

“Being organised is essential in my role,” explains Maya. “It helps everything run efficiently and ensures that nothing falls through the cracks. And the problem-solving skills I’ve developed have been invaluable when dealing with unexpected challenges.” 

Maya has had plenty of opportunities to apply her learning directly to her role. Her experience with the company has shown Maya the importance of staying adaptable and using her skills to navigate a variety of tasks in a fast-paced environment.  

“The apprenticeship has allowed me to not only learn theory but also see how those lessons translate into real-world situations,” explains Maya. 

As National Apprenticeship Week focuses on ‘Skills for Life’, Maya is already thinking about how this apprenticeship fits into her long-term career goals. With a passion for progressing within the company, she hopes to take on managerial roles in the future. 

She says: “My ambition is to move up within the company and eventually take on a management role. This apprenticeship is a fantastic stepping stone towards that.” 

When asked if she would recommend an apprenticeship to others, Maya doesn’t hesitate. “I would 100 per cent recommend an apprenticeship. It’s a chance to learn real-world skills, earn while you learn, and set yourself up for a successful future.”