“Small acts of care or listening can make a difference”

Case study: Brian Carter, Asbestos Surveyor at Franks Portlock

As part of Franks Portlock’s recognition of International Men’s Day, we spoke with Brian Carter, one of our dedicated team members, to learn more about his journey, his views on being a positive role model, and his thoughts on supporting men’s wellbeing.

As an Asbestos Surveyor – Analysis, Brian’s main responsibilities include conducting inspections to identify asbestos-containing materials, collecting samples for laboratory analysis, and producing detailed reports to guide clients on management and remedial actions. Above all, he ensures the safety for both clients and colleagues during every inspection.

After leaving school, Brian began his working life in a printing factory before moving into the building trade, where he worked his way up over two decades to become a Yard Foreman.

“After twenty years in construction, I wanted a change. When the opportunity arose to become a trainee asbestos surveyor, it wasn’t something I’d ever considered — but I saw it as a chance to better myself,” Brian explains. “I wanted to show my children that you should never be afraid to try something new and always push to improve yourself. I took the chance — and I’ve never looked back.”

With four sons, being a role model carries deep personal meaning for Brian.

“Being a positive role model is very important to me. I’ve always made sure I’m there for my boys — not just physically but emotionally, too. I know how they see me will impact their lives, so I always try my best in everything I do, hoping they’ll do the same.”

For Brian, it’s about leading by example — demonstrating kindness, resilience, and optimism in everyday life.

“Kindness costs nothing,” he says. “You never know what someone else is going through. I always try to lift those around me and inspire others to achieve their goals.”

Brian’s motivation to support others’ wellbeing comes from a deeply personal place.

“I’ve always been a social person and will always be there for anyone who needs me. But very recently, we lost a family member far too young due to mental health issues. It made me realise we must do more — even small acts of care or listening can make a difference.”

Brian believes that International Men’s Day is an important reminder that men, too, need support and space to express their emotions.

“I was brought up to believe it’s a man’s job to be strong, to protect and look after others. For some, showing emotion goes against that. International Men’s Day helps break that stigma — it promotes men’s mental health and reminds us that it’s okay to ask for help. Showing emotion doesn’t make you less of a man.”

Brian’s message is simple but powerful: “It’s never going to be easy, but even small things like asking how someone is, or taking the time to have a real conversation, can make all the difference. You never know who you might help.”

When asked what leaders can do to set a positive example for younger men, Brian believes it starts with character rather than title.
“You don’t need to be a leader to be a role model. Being honest, kind, and respectful to others is what really matters.”

Brian Carter’s story is a reminder that role models come in all forms — fathers, colleagues, friends, and mentors. Through kindness, openness, and courage, Brian embodies the spirit of International Men’s Day, showing that strength lies not in silence but in compassion and connection.

We also spoke to Kieran Hughes, Junior Project Manager at Franks Portlock, click here to read his story.