Our social responsibility

At Franks Portlock, we believe Corporate Social Responsibility is a way to assess the impact we have on society, and acknowledges it has a responsibility towards its environment, employees, customers, community and suppliers.

Our CSR policy outlines how we plan to act in an ethical and responsible way throughout our regional offices within the North East, London, Scotland and North West.

We want to commit to being a socially responsible business internally and externally, and to do this we plan to integrate our CSR commitments into business decisions, minimise the impact our business has on the environments we operate in, and find and support great people to work for us.

In doing this we hope to create a sustainable CSR policy that benefits:


Our CSR policy is underpinned by our company policies to embed this thinking in our culture; such as our code of conduct and equality and diversity, environmental and data security policies.

Franks Portlock has a dedicated Corporate Social Responsibility team to implement these initiatives and monitor their effectiveness, however all employees are responsible for upholding them in day to day activities.

Just some of our recent work in the community…

We’ve supported dozens of community efforts and charitable causes over the years including Little Lifers, Cash4Kids, Home West Cumbria, West Cumbria Carers Champion Scheme, and many more.

To discuss our policy in further detail you can leave us a message here, or to speak to one of our team call 0191 419 3116.

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Bernard Interiors

During a recent review by our Health and Safety consultant, it was noted that a Legionella Risk Assessment was necessary for our studio. We contacted Franks Portlock who undertook a full review of the premises and provided us with a greater understanding of the UK regulations and requirements. Sean Green supplied us with a detailed Legionella risk assessment and offered pragmatic advice and guidance on the procedures required to remain compliant, the whole process was seamless from start to finish.. Sean attention to detail and dedication was faultless throughout the entire process and it was a pleasure to work with both him and the team.

The de Ferrers Trust

Six months ago, we instructed Sean and the team at Franks Portlock for their services in Water Hygiene and we have been blown away by the service he has provided us. We have a number of different schools on board with him that range from full water hygiene monthly management, to RA's and Annual services. When tendering we found that Frank's Portlocks cost were similar to what we were already paying, however the level of detail that the contract covers far outweighs any previous contract we've ever had. The Monthly meetings have made a massive difference in ensuring that faults and risk items are dealt with promptly and appropriately. As the person who oversees compliance across our trust, I no longer have to worry about the water hygiene compliance in our schools that use Franks Portlock.

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